Frequently Asked Questions
Everything you need to know about shopping with MUTTS.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition and packaging. Please visit our Returns Portal to start your request.
Do you ship internationally?
Yes, MUTTS ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your MUTTS account to view your order history and real-time status.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data. We never store your full credit card details and do not sell your personal information to third parties.